Privacy Policy

Who we are and how this policy applies

happycampr provides employers with short, AI-guided voice screening interviews of job candidates and delivers the results to the employer to inform its hiring process. This Privacy Policy explains how happycampr handles personal information across our website and service.

When you apply to a job and take a screening interview, the employer running that job has chosen to screen its candidates with happycampr; we process the resulting information to provide the service on that employer’s behalf. If you have questions about a job you applied to, or about a decision the employer made, contact that employer directly. Specifics about voice recordings are covered in our separate Biometric Retention & Destruction Policy, which this policy incorporates by reference.

Information we collect

From candidates: your name and phone number (used to sign you in with a one-time text code), a resume if you choose to upload one, the audio recording of your screening interview, the interview transcript, the screening results generated from it, and basic session metadata (timing, the room the call ran in, and diagnostic information about how the call connected).

If the employer has connected its applicant tracking system (ATS) to happycampr, we may also receive your name, contact details, and application information from that system in order to invite you to a screening.

From employers and account holders: your name, phone number, and email address, plus the configuration and activity associated with your account.

Automatically: limited product-analytics and technical log data (such as device and browser information and interactions with the app) used to operate, secure, and improve the service.

How we use information

We use interview recordings and transcripts to produce screening results for the employer whose job you applied to, and to operate, secure, debug, and improve the happycampr service — including improving the models that analyze interviews.

We use your phone number to send sign-in codes and, only if you opt in, text updates about your application. We use employer account information to authenticate you, provide the service, respond to requests, and send service-related communications. We use analytics and log data to understand and improve how the product is used.

Text messages

Signing in to happycampr uses a one-time code sent to your phone by text message. Candidates may also opt in, at the consent step, to receive text updates about their application; that opt-in is optional, is not a condition of applying, and can be revoked at any time by replying STOP. Message and data rates may apply.

Service providers and sub-processors

We share personal information with vetted service providers who process it solely to operate the service on our behalf, under agreements that restrict their use of it. These include our cloud database, authentication, and storage provider (Supabase, running on Amazon Web Services — including the private, non-public storage bucket that holds recordings); our application hosting provider (Vercel); our real-time voice infrastructure (LiveKit); AI providers that conduct, transcribe, voice, and analyze interviews (Google, Anthropic, Deepgram, and Cartesia); our text-message provider (Twilio); our email provider (Resend); our product-analytics provider (PostHog); our AI-tracing provider (Braintrust); and, for employers that connect an ATS, our ATS-integration provider (Unified.to).

Data is encrypted in transit and at rest by our infrastructure providers, and internal access to recordings and consent records is restricted to administrators.

AI processing of your interview

Your screening interview is conducted by an AI voice agent, and your recording and transcript are processed by third-party AI models to produce the transcript and the screening results shared with the employer. Our agreements with these AI providers restrict the use of your content to providing their services to us; we do not authorize them to use it to train their general-purpose models.

How we share information — and what we never do

We do not sell or rent your personal information, and we do not “share” it for cross-context behavioral advertising as those terms are used under California law. We disclose candidate information to the employer whose job you applied to — including your application details, interview recording, transcript, and screening results — and, where that employer has connected its ATS, to that system on the employer’s instructions. We also disclose information to the service providers described above, where required by law or to protect rights and safety, and in connection with a merger, acquisition, or other business transfer.

Data retention

We retain voice recordings for one year from the interview, after which they are deleted, as described in the Biometric Policy. You can request earlier deletion of your interview at any time by contacting the employer you applied to or the happycampr team.

We keep account information for as long as the account is active and as needed to provide the service and meet our legal obligations, then delete or de-identify it.

Your privacy rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, to obtain a copy of it, and to opt out of its sale or “sharing.” Because we do not sell or share personal information, there is nothing to opt out of, and we will not discriminate against you for exercising any right.

To make a request, contact the employer you applied to or reach us using the contact details below. We will take reasonable steps to verify your identity before acting on a request.

Biometric information

A recording of your voice can itself function as a biometric identifier (a “voiceprint”) under the Illinois Biometric Information Privacy Act (BIPA) and comparable laws, and we treat it as one. How we collect, store, retain, and destroy voice recordings — and the consent we obtain — is described in full in our Biometric Retention & Destruction Policy.

Security

We protect personal information with encryption in transit and at rest, access controls that limit internal access to administrators, and private storage that is not publicly reachable. Our SOC 2 Type II examination is in progress. No method of transmission or storage is perfectly secure, but we work to protect your information and to address issues promptly.

Children

happycampr is a hiring tool. It is intended for job candidates who are old enough to work and for employer users who are adults. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Where information is processed

happycampr is operated in the United States, and the information we collect is processed and stored there. If you access the service from outside the United States, you understand that your information will be handled in the United States.

Changes to this policy

We may update this policy as our practices or the law change. When we make a material change to the disclosures shown to candidates, we re-request consent before the next interview. The current version is always posted here.

Contact us

Questions about this policy or your information? Contact the employer you applied to, or reach the happycampr team at help@happycampr.ai.